Shipping Policy
Last updated October 28, 2026
How and when your order ships.
Processing time
Orders are shipped no later than the next business day after your payment is received and your order is confirmed, and shipping takes 2–5 business days. Rush shipping is available for a small fee: ask for it in the order notes at checkout. Orders are not processed on weekends or holidays.
Shipping cost
Shipping is a flat $8.50 per order (USPS Ground Advantage). It is free on orders with $125 or more in merchandise after all discounts. Shipping, payment fees and free vials do not count toward the threshold.
Packaging and tracking
Orders ship in discreet packaging. We send you a tracking number once your package is handed to the carrier.
Where we ship
We currently ship within the United States only.
Your address
Please check your shipping address carefully. We are not responsible for packages sent to an address entered incorrectly. If you notice a mistake, email us right away; we can change the address only before the order ships.
Lost or delayed packages
Delivery estimates come from the carrier and are not guaranteed. If tracking stops updating or a package shows delivered but has not arrived, contact us and we will help you open a claim with the carrier. Risk of loss passes to you once the package is handed to the carrier.
Damaged shipments
See our Refund Policy for how to report vials that arrive broken.
Changes and cancellations
You can change or cancel an order free of charge until it has been paid and packed. Email us with your order reference.
Contact
Questions about this policy can be sent to orders.pandaminos@outlook.com. We aim to reply within two business days.